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PresentedBy — VIP Concierge & Loyalty App
PresentedBy is a bespoke application built for a luxury fashion brand with locations in the UK and UAE. The app supports VIP customer experiences including chauffeur bookings, private shopping sessions, loyalty point tracking, delivery concierge services, and more. The product is live and used by hundreds of VIP clients.
Duration
3–4 months
Team Size
Team project
Role
Full-stack Developer
Technologies Used
React NativeReactNode.jsPostgreSQLPayments / Loyalty
Key Features
- VIP customer app experience
- Chauffeur booking and concierge flows
- Private shopping sessions and appointment scheduling
- Loyalty points and tier tracking
- Delivery concierge service management
Challenges
- Building a premium UX aligned with luxury brand expectations
- Coordinating multiple concierge workflows in one app
- Ensuring reliability and performance for active VIP usage
Solutions
- Designed a cohesive UX system across multiple services
- Built modular workflows for concierge use-cases
- Optimized performance and stability for production rollout
Results & Achievements
Delivered a live product used by hundreds of VIP clients
Enabled premium digital concierge operations